Shipping policy

1. Order Processing
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day. Minor delays may occur during peak sale seasons.
2. Shipping & Delivery Time
We offer worldwide shipping to most countries. Standard delivery takes10–17 business days.Delivery times are estimated and may vary due to customs clearance, local logistics, weather or unexpected delays.
3. Shipping Fees
Shipping costs are calculated automatically at checkout based on destination, weight and package size. 
4. Order Tracking
A tracking number and shipping confirmation will be sent to your registered email once your order ships. Tracking information will be updated within 24 hours after dispatch.
5. Customs & Duties
International shipments may incur import duties, taxes or customs fees. These charges are the buyer’s responsibility. We declare product values accurately according to international shipping standards.
6. Shipping Restrictions
We do not ship to PO boxes, military addresses or remote inaccessible areas. We reserve the right to cancel unshippable orders.
7. Lost or Damaged Packages
Please contact us within 48 hours of delivery with photo or video evidence for any damaged, missing or incorrect items. For confirmed lost shipments, we offer a full refund or free reshipment.
8. Order Changes & Cancellations
Orders can be modified or cancelled for free before shipping. No changes or cancellations are allowed after dispatch. Buyer refused delivery fees are the buyer’s responsibility.
9. Policy Updates
We reserve the right to update this shipping policy without prior notice. Changes take effect immediately once posted on our website.
10. Contact Us
For any shipping questions, please contact us at:info@aetherlabs.shop